Ben Zheng郑舒怀

Projects & case studies

Practical work.
Visible progress.

Selected examples of leading teams, improving operations, and building digital systems. Each story starts with the setting and the work behind the result.

Aerial view of an Amazon delivery station in North Las Vegas.
North Las Vegas delivery station · Photo: Amazon · Illustrative location

Operations · Amazon

A better process for a busy delivery station.

Delivery Station Area Manager · June 2024–April 2025

40%

less team off-task time

The context

A delivery station handling 50–80k daily deliverables, with a cohort of 50 direct reports.

My contribution

Managed team execution and improved the operating processes behind off-task hours, on-time performance, and missed metrics.

The outcome

Reduced team off-task hours by 40%, saving $20k+ in operating dollars per month. On-time metrics reached 100%, and miss metrics fell by 70%.

Read the full case study ↗

About Amazon ↗

Panda Express restaurant with red awnings at dusk
Photo: Tony Webster, CC BY 2.0 · Illustrative location

Leadership · Panda Restaurant Group

Grow the business and the people running it.

Store Manager, Operations · June 2025–June 2026

16%

year-over-year revenue growth

The context

Daily operations with 25+ crew members, averaging 3,000+ orders and $85k+ in store revenue per week.

My contribution

Led store operations, hired 15 associates, and supported the development of three shift leaders and one chef.

The outcome

Achieved 16% year-over-year revenue growth compared with a company-wide 5%. Store revenue totaled $3.5 million during the role.

Read the full case study ↗

About Panda Restaurant Group ↗

Flags and brick courtyard at Mishawaka Troop Town, with veterans’ housing behind.
Mishawaka Troop Town · Photo from the organization (2025)

Community systems · Mishawaka Troop Town

Build infrastructure around the mission.

Nonprofit Development Consultant / System Administrator · 2021–2024

$600k

raised over three years

The context

A nonprofit needing a connected website, fundraising tools, communications, and board collaboration.

My contribution

Designed the website, integrated e-commerce and donations, maintained the marketing system, and managed Google Workspace for the board.

The outcome

The marketing system supported $600k raised over three years. The result reflects the fundraising effort supported by that system.

Visit Mishawaka Troop Town ↗

Read the full case study ↗

Chinese Community AI interactive classroom and course platform.
Chinese Community AI · Current education-platform preview

Education · Chinese Community AI

Make technical learning more accessible.

Chief Operating Officer · June 2025–present

Coding

education platform launched

The context

Expanding access to technical skills training while coordinating enrollment, programs, and collaboration.

My contribution

Launched a coding education platform, implemented Google Workspace, and led program design, curriculum strategy, and day-to-day operations.

The outcome

Established a platform and collaboration tools to support technical education and program delivery.

Visit Chinese Community AI ↗

A candidate interviewing with two people at a table with a laptop.
Job interview · Illustrative photo by Walls.io / Unsplash

Marketing strategy · NSAC/AAF

Find a Job That Fits You.

Project Manager, Research · August–December 2022

$25M

proposed media strategy

The context

A Gen Z-focused advertising project for Indeed through NSAC/AAF, with a focus on African American and Latino youth.

My contribution

Conducted primary research and competitive analysis, including Qualtrics surveys and MRI Simmons analysis. Developed campaign messaging and a media strategy spanning TikTok, YouTube, Instagram, and out-of-home.

The outcome

Produced a 50+ page client-ready plan with KPIs and budget breakdowns. The $25M figure is a proposed media plan, not managed spend or campaign revenue.

View Indeed campaign on LinkedIn ↗

Mandarin Kitchen storefront and entrance in Elkhart, Indiana.
Mandarin Kitchen, Elkhart · Photo via Restaurantji

Digital operations · The Mandarin Kitchen

Bring ordering online.

General Manager · April 2020–December 2022

Online

ordering and delivery systems

The context

A family restaurant adapting service and ordering during the COVID-19 pandemic.

My contribution

Built a website with a menu and online ordering, introduced kiosk ordering, and established a contact-free food delivery system.

The outcome

Kept the restaurant operational during the pandemic and added new ways for customers to order.

Visit The Mandarin Kitchen ↗

Read the full case study ↗

Web portfolio · 2026

Websites I’ve built.

Twelve sites I designed and built this year, from client and business sites to community directories and browser games. Each one runs on WordPress with a custom theme or plugin, SSL, and PHP 8.3.

Business & services

Home page of SuperCharge AI (supercharge.ink).
supercharge.ink

AI agency

SuperCharge AI

Site for my AI consulting and automation practice: services, local service-area pages, an on-site AI Readiness Quiz, an insights blog, call booking, and lead follow-up emails built into the site.

Visit supercharge.ink ↗

Home page of DJ Benzatron (benzatron.com).
benzatron.com

Booking site

DJ Benzatron

A gig-booking site for my DJ work in Elkhart, South Bend, and across Michiana, with event services, area pages, mixes, and a booking flow.

Visit benzatron.com ↗

Home page of Benz Shop (benzshop.net).
benzshop.net

Online store

Benz Shop

An official merch store for Benz-branded apparel, print-on-demand goods, and digital downloads, set up for product drops.

Visit benzshop.net ↗

Home page of Health Beauty Longevity (healthbeautylongevity.com).
healthbeautylongevity.com · Built for Rong

Client site

Health Beauty Longevity

A bilingual-ready content site for Rong covering health, beauty, longevity, and books, with a calm editorial design and Google Workspace email on the domain.

Visit healthbeautylongevity.com ↗

Community & directories

Home page of Nonprofitz (nonprofitz.us).
nonprofitz.us

Nonprofit hub

Nonprofitz

A nonprofit that helps nonprofits: a searchable directory with free listings, a toolkit of guides and funding sources, and hands-on web, AI, and media services.

Visit nonprofitz.us ↗

Home page of Yellowmarket (yellowmarket.org).
yellowmarket.org

Curated directory

Yellowmarket

A curated directory of alternative sources, shops, and products with categories, tags, and search, plus play-money casino tables and a simulated exchange in its own Yellow Chips currency.

Visit yellowmarket.org ↗

Home page of 42 Change Makers (42changemakers.org).
42changemakers.org

Nonprofit site

42 Change Makers

A redesigned site for a youth-led nonprofit that equips young people from Kenya’s 42 tribes with education, civic leadership, and entrepreneurship skills. Rebuilt from its existing content without a page builder, with Donate and Get Involved paths up front.

Visit 42changemakers.org ↗

Games & interactive

Home page of Hormozi Game (hormozigame.com).
hormozigame.com

Business game

Hormozi Game

A free retro game that turns the ten stages of the $100M Scaling Roadmap into levels, quests, XP, and badges you clear by working on your real business.

Visit hormozigame.com ↗

Home page of Roleplayer (roleplayer.online).
roleplayer.online

Tabletop RPG hub

Roleplayer

A free hub for D&D and Pathfinder players: find a group, build and share character sheets, run campaigns, and roll dice online.

Visit roleplayer.online ↗

Home page of Role Player Chatroom (roleplayer.cc).
roleplayer.cc

AI roleplay

Role Player Chatroom

Chat and roleplay with AI characters across fantasy, sci-fi, mystery, and comedy scenes, powered by OpenAI models with a bold comic-book design.

Visit roleplayer.cc ↗

Home page of Benz Games (benzgames.net).
benzgames.net

Browser arcade

Benz Games

A library of classic Flash games playable again in any browser, using the Ruffle emulator and a custom plugin for game pages, categories, and uploads.

Visit benzgames.net ↗

Home page of Benz Bucks Exchange (benzbucks.com).
benzbucks.com

Virtual shop

Benz Bucks Exchange

A play-money shop with a custom wallet plugin: members earn and spend Benz Bucks on snacks and swag, follow new drops, and try casino tables and a simulated stock exchange.

Visit benzbucks.com ↗

Need a site like one of these? Book an intro call ↗

More from the creative side

Cover artwork for DJ Benzatron’s Party Mix.
Benzatron’s Party Mix · Original cover artwork

Benzatron’s Party Mix

A three-hour DJ mix blending 300+ songs across pop, hip-hop, and rap, created in January 2021.

Explore my SoundCloud ↗

Exterior of the Tolson Center for Community Excellence in Elkhart.
Tolson Center · Photo from the organization website

Tolson Center

Communications, digital signage, check-in systems, and marketing support for a grand reopening attended by 600+ people.

Visit Tolson Center ↗

Keep the conversation going.

Questions about a project, a book, or an idea worth exploring?

Book a free 20-minute call ↗ Or connect on LinkedIn ↗